Online trading allows you to get access to important trading information before you make an investment decision, e.g. your stock holdings and stock balance. With the launch of AMS/3, your securities orders are passed straight-through from us to The Stock Exchange of Hong Kong Limited (SEHK) and the order execution result will be shown immediately on your screen. You will also receive an e-mail confirmation of your trade order. This straight-through processing feature of AMS/3 simply brings you real time order placement and confirmation

You can buy/sell all stocks, warrants, Nasdaq Pilot Program shares, Debts Securities and Equity Linked Instruments listed on The Stock Exchange of Hong Kong Limited through our Internet stock trading system.

Yes. We provide real time snap shot stock quotes to clients for all stocks, warrants, Nasdaq Pilot Program shares, Debts Securities and Equity Linked Instruments trading in the SEHK. All customers who have i-stock accounts have first 300 free real-time quotes. The bank awards additional free hits to customer under the following terms:

For transaction(s) executed through Internet in that month:

• 200 free quotes for every successful buy/sell transaction (per written confirmation) of the amount below HK$100,000. OR
• 300 free quotes for each HK$100,000 turnover recorded in a single transaction.
  

Yes. We also provide the Teletext service of SEHK. The page of the service provides unlimited real time stock quote, charts, bid and ask brokers' queues and market news for all stocks, warrants, Nasdaq Pilot Program shares, Debts Securities and Equity Linked Instruments trading in Hong Kong.

The charge for this service is $288 per month. The current monthly charge would be waived if you trade through Internet with transaction value accumulates $300,000 or above for the month. You can apply it together with your Internet stock trading account at any of our branches.

After successful login to our Internet stock trading system, you can simply change your password by clicking the button 'change password' located at the top right-hand corner and following the instruction given.

If you forget or lose your password, you should visit your account opening branch to apply for re-issuance of password.

You must use a secure-capable browser (with 128-bit encryption) that utilizes Secure Socket Layer (SSL) Technology. We recommend that you use Netscape 8.0 or Microsoft Internet Explorer 5.5x or 6.0x.

If your computer suddenly hangs/shuts down when you are placing trade order through our Internet stock trading system, you should call our stock trading hotline at (852) 2525-1090 / (852) 3146-1888 or your account opening branch to check whether your order has been received by our system. You can amend your order or give a new order through the hotline.

FOR PERSONAL ACCOUNT

• Copy(ies) of Hong Kong Identity Card or passport of the Account Holder(s)
• Employer's Letter (If your job nature relates to stock investment)
• Address Proven Document

FOR CORPORATE ACCOUNT

• Copy(ies) of Hong Kong Identity Card or passport of the authorized signatory(ies) and director(s)
• Copy(ies) of Memorandum and Articles of Association and any amending resolutions
• Copy of Certificate of Incorporation
• Copy of Business Registration Certificate (if any)

OR

II) Online application (Please go to Securities Cash Account Opening Procedures for details.)

If you have opened a securities account with us before, you do not need to open a new account for Internet stock trading. You only need to visit our Head Office or any one of our branches in person to sign a new Securities Account Mandate to apply for our Internet stock trading service. Our bank will issue a password to you for accessing our Internet stock trading service.

When you have completed our account opening procedure and received our password, you can place orders through our Internet stock trading system after two working days.

You can submit At Auction limit order and Enhanced limit order through our Internet Stock Trading system.

a. At Auction limit order:
An at-auction limit order is an order with a specified price. An at-auction limit order with a specified price at or more competitive than the final IEP (in case of buying, the specified price is equal to or higher than the final IEP, or in case of selling, the specified price is equal to or lower than the final IEP) may be matched at the final IEP. An at-auction limit order will be matched in price and time priority at the final IEP.

Pre-opening Session:
Any unfilled at-auction limit orders inputted during pre-opening session will be converted into limit orders and carried forward to the Continuous Trading Session provided that the specified price of that at-auction limit order does not deviate 9 times or more from the nominal price. Such orders will be put in the price queue of the input price.

The order input period for at-auction limit orders is 9:30 a.m. - 9:45 a.m..

Any at-auction limit order input during 9:45 a.m. - 10:00 a.m. will be subject to rejection.

Closing Auction Session:
If the at-auction limit orders inputted during pre-opening session remain unfilled at the end of the Continuous Trading Session, the orders will be automatically carried forward to the Closing Auction Session as at-auction limit order. Such orders will be put in the price queue of the input price.

The order input period for at-auction limit orders is 4:00 p.m. - 4:08 p.m..

Any at-auction limit order input during pre-order matching period (4:08 p.m. - 4:10 p.m.) will be subject to rejection.

Any unfilled quantity after matching will be stored in the System as a normal limit order at the input order price and wait to be matched in the Continuous Trading Session. If the orders remain unfilled at the end of the Continuous Trading Session, the orders will be automatically carried forward to the Closing Auction Session as at-auction limit order.

Note: IEP (Indicative Equilibrium Price) is the price at which the maximum number of shares can be traded if matching occurs at that time

- You can submit your instruction(s) 24 hours a day. All placed, updated or cancelled trade orders will be sent to SEHK's Automatic Order Matching and Execution System (AMS) according to its trading hours as follows"

a. At Auction Limit Order:

• New Order Instruction:
  New At Auction Limit Order instructions will be sent to SEHK's Automatic Order Matching and Execution System (AMS) on a valid trading day (Monday to Friday excluding public holidays) during the "Order Input Period" of Pre-opening Session from 9:30 a.m. to 9:45 a.m. and "Order Input Period" of Closing Auction Session from 4:00 p.m. to 4:08 p.m..

• Order Update:
  Any update of At Auction Limit Order will be sent to the AMS on a valid trading day (Monday to Friday excluding public holidays) during the "Order Input Period" of Pre-opening Session from 9:30 a.m. to 9:45 a.m., the "Continuous Trading Session" from 10:00 a.m. to 12:30 noon, 2:30 p.m. to 4:00 p.m. and "Order Input Period" of Closing Auction Session from 4:00 p.m. to 4:08 p.m..

• Order Cancellation:
  Any cancellation of At Auction Limit Order will be sent to the AMS on a valid trading day (Monday to Friday excluding public holidays) during the "Order Input Period" of Pre-opening Session from 9:30 a.m. to 9:45 a.m., the "Continuous Trading Session" from 10:00 a.m. to 12:30 noon, 2:00 p.m to 4:00 p.m. and "Order Input Period" of Closing Auction Session from 4:00 p.m. to 4:08 p.m..

b. Enhanced Limit Order:

• New Order Instruction:
  Any placing of Enhanced Limit Orders will be sent to the AMS on a valid trading day (Monday to Friday excluding public holidays) during "Continuous Trading Session" from 10:00 a.m. to 12:30 noon and 2:30 p.m. to 4:00 p.m..

• Order Update:
  Any updates of Enhanced Limit Orders will be sent to the AMS on a valid trading day (Monday to Friday excluding public holidays) during "Continuous Trading Session" from 10:00 a.m. to 12:30 noon, 2:30 p.m. to 4:00 p.m. and "Order Input Period" of Closing Auction Session from 4:00 p.m. to 4:08 p.m..

• Order Cancellation:
  Any cancellation of Enhanced Limit Order will be sent to the AMS on a valid trading day (Monday to Friday excluding public holidays) during the "Continuous Trading Session" from 10:00 a.m. to 12:30 noon, 2:00 p.m. to 4:00 p.m. and "Order Input Period" of Closing Auction Session from 4:00 p.m. to 4:08 p.m..

- All new order instructions placed or updated after trading hours will be treated as an order instruction of the following trading day.

- After market closed, only "At Auction Limit Order" type can be used for new order input until around 9:00 a.m. of next trading day.

- If the designated order expiry date is a non-trading day (Saturday, Sunday, Public Holiday, or deemed as a non-trading day due to Typhoon-Attack, Black-Rainstorm or other issues), the order expiry date shall not be postponed and the order shall be cancelled automatically on that particular day.

Unless you cancel your instruction(s), your order will be valid until the end of each trading day. All unexecuted transaction instruction will automatically be cancelled after market closed.

When your order instruction is received by our Internet stock trading system, you can check your placed order in your 'Order Journal'. On the other hand, you can update/cancel your placed order by the following procedures:

• Select your order row in the 'Order Journal'
• Click the icon "M - Modify" or "X -- Cancel" in the action column, the 'Modify Order' or 'Cancel Order' frame will appear.
• Increase/decrease the price or the quantity in the 'Modify Order' frame (the new quantity must not be greater than the original quantity if the price does not change. If it is a PEX order, new quantity must include executed quantity). When you click 'Confirm', your order modification instruction will be submitted.
• Cancel your placed order in the 'Cancel Order' frame. When you click 'Confirm', your order cancellation instruction will be submitted.

You can instantaneously observe the real time updated order status under 'Order Journal'.

You will be e-mailed a confirmation of your trade order. In addition, you can check in the 'E-Message' function once your order is executed. Your order's status in the 'Order Journal' and your 'Portfolio' will also be automatically updated real time.

Yes. You can execute 'Day Trade' transaction(s) through our Internet stock trading system.

We offer you two other trading methods apart from Internet stock trading:

(I) By visiting our Head Office or any one of our branches to place orders in writing over-the-counter.

(II) By calling Head Office or any one of our branches to place verbal orders by telephone.

Yes.

No. We do not accept any order placement, updating or cancellation via email.

You will receive:

(I) Bought/Sold Confirmation:
Bought/Sold confirmation will be sent to you the day after the trading day by mail.

(II) Monthly Statement:
All accounts in which transactions have taken place during the month or a stock balance is maintained at the end of the month will receive a monthly statement by mail.

We provide an efficient system and network security which includes:

• Secure Socket Layer (SSL) with 128-bit encryption and Firewalls
• Identification of Securities Account Number and Password with compulsory change of password upon the first time login.
• Automatic logoff after the inactivity of your Internet Stock Trading Account for 30 minutes.

In order to ensure that your personal information will not be disclosed, you can refer the following instructions:

(a) Must not disclose your securities account number and password to anyone else.
(b) Destroy the original printed copy of your password.
(c) Avoid using easy-to-guess password such as your birthday or phone number.
(d) Change your password periodically.
(e) Check your account balances and statements regularly.
(f) Do not leave your computer unattended and promptly log off from service.
(g) Remove the temporary files stored in the memory or in the hard disks of the computer shared with others.
(h) Avoid any unauthorized capturing of your password by attackers by carefully handling doubtful e-mails received or accessing suspicious websites.
(i) Type the exact Website of our bank (www.shacomsecurities.com.hk).

After login your securities account, you will see a small lock at the right bottom side of the screen. If you double click the lock, a server certificate issued by VeriSign will appear and the details and validity of the certificates will be shown.

In order to enable Secure Socket Layer (SSL) for your computer, please follow these steps:

Netscape Navigator (Version 8.0):

• From the browser's top tool bar, select "Tools".
• From the selections provided, choose "Options".
• Choose the "Advanced" tab and go to "Security" section
• Click the "Use SSL 2.0" and "Use SSL 3.0" check boxes.
• Select "OK".

Microsoft Internet Explorer (Version 5.5x or 6.0x):

• From the browser's top tool bar, select "Tools".
• From the selections provided, choose "Internet Options".
• Choose the "Advanced" tab and go to "Security" section
• Click the "Use SSL 2.0" and "Use SSL 3.0" check boxes.
• Select "OK"

This is generally indicative of the fact that our Bank's server is not available. You will not be able to enter the site at this time. If you were already navigating around the site, you will not be able to access any function once the server goes down. And if you attempt to request other information, you may be logged out of your account.

When the page "www.shacomsecurities.com.hk" isn't completely loaded, you are suggested to clear a cached page from your hard drive. In order to clear a cached page from your hard drive, please note the following:

Netscape Navigator (Version 8.0):

• From the browser's top tool bar, select "Tools".
• From the selections provided, choose "Options".
  
• Choose the "Privacy" tab and go to "Cache" section
  
• Click on the button marked "Clear".
  
• Select "OK" when prompted to confirm.
  
• Exit the browser completely and go back in.

Microsoft Internet Explorer (Version 5.5x or 6.0x):

• From the browser's top tool bar, select "Tools".
  
• From the selections provided, choose "Internet Options".
  
• Select the "General" tab and go to "Temporary Internet files" section
  
• Select "Delete Files" and then "OK" when prompted to confirm.
  
• Exit the browser completely and go back in.